Privacy Policy

Summary

Chirp is designed with privacy as a core principle. Transcription and Chirp Intelligence run on your Mac, and Chirp does not upload your recording content. We do not collect or have access to your audio, transcripts, speaker profiles, or generated documents unless you deliberately include information in feedback or ask a connected third-party AI tool to use transcript excerpts.

What We Don't Collect

• Audio recordings
• Transcribed text
• Meeting content or notes
• Personal conversations
• Anything that identifies you personally in analytics — no names, emails, accounts, or precise location

How Chirp Works

All transcription and built-in Intelligence processing happens on your Mac with Apple Silicon hardware acceleration. That means:

• No internet connection is required for transcription
• No audio is ever uploaded to any server
• Chirp does not send recording content to a cloud transcription or AI provider
• Your transcriptions are stored only on your local machine
• If you explicitly connect Chirp's local MCP server to another AI tool, that tool can read the transcript excerpts needed to answer your request. Cloud AI tools process those excerpts under their own privacy terms; local AI tools keep them on your Mac.

What We Do Collect

The only data we process is:

• License activation: When you purchase and activate a license, we process your email address and license key through our payment provider (Polar) to verify your purchase. This is required to unlock your Chirp license.
• Anonymous usage statistics (starting with Chirp 1.5.3): This setting is enabled by default. The app sends counts of dictations and meetings, feature use, permission and setting states, app and macOS versions, Mac model and memory, and license state (trial or licensed). Country, and US state when applicable, are derived by our server from the request. The records use a random installation identifier that is not tied to your name, email, license, audio, transcripts, filenames, or speaker names. You can turn this off anytime in Settings → Privacy, which stops future usage-statistics requests.
• Feedback you submit: The in-app form sends the description and any contact email you choose to provide. Bug and feature submissions become public GitHub issues; support and other messages are sent privately by email. A diagnostic report is optional, is previewable before submission, and is sanitized to remove common identifiers.
• Operational requests: License checks, model downloads, and software-update checks contact Chirp, Polar, GitHub, or our hosting provider. These requests do not contain your recording content, but those services may process standard connection information such as an IP address and user agent.
• Crash reports: If the app crashes, macOS may send anonymized crash reports to Apple (not to us). You can disable this in System Settings.

Third-Party Services

We use the following third-party services:

• Polar: Payment processing and license management. Polar's privacy policy applies to purchase transactions. View Polar's Privacy Policy
• Supabase: Stores the app's anonymous usage-statistics records for us. These records do not contain recording content or direct account identifiers.
• GitHub: Hosts model and app-release downloads. If you submit a bug or feature request through Chirp, the form clearly identifies that it will create a public GitHub issue before you send it.
• Resend: Delivers private support and general-feedback email submitted through the app.
• Vercel Analytics: Our website (chirpvoice.com) uses Vercel's privacy-friendly, cookieless analytics to measure aggregate traffic — page views and download or checkout clicks. It collects no personal data, sets no cookies, and has no access to anything inside the app (your audio and transcriptions never reach it). View Vercel's Privacy Policy
• First-party traffic counts: We keep our own privacy-friendly, cookieless tally of website traffic — page views, unique-visitor estimates, downloads, approximate country, device type, and referring source. It sets no cookies, stores no IP addresses or other personal data (visitor estimates use a one-way hash that resets every 24 hours), and never touches anything inside the app.

Data Storage

Transcripts, audio retained under your chosen policy, speaker profiles, generated documents, and downloaded models are stored under ~/Library/Application Support/Chirp. Settings are stored in macOS preferences. License credentials use the macOS Keychain with an encrypted, device-bound fallback under Chirp's Application Support folder for update recovery. Chirp is distributed outside the Mac App Store and is not App Sandbox-contained. Moving the Chirp application to Trash does not automatically erase its Application Support data; delete content from Chirp's History, Speakers, and Storage controls first, or remove that folder manually after quitting Chirp.

Your Rights

Your recording content is under your control on your Mac. Chirp's deletion controls remove live transcript content immediately and retain content-free tombstones temporarily for future synchronization safety. Turning off “Share anonymous usage statistics” in Settings → Privacy stops future anonymous usage-statistics requests. For questions or requests concerning license, feedback, website, or anonymous usage records, contact us; because usage records are not linked to an account, we may need information from your installation to locate them.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact

If you have questions about this privacy policy, please contact us at hello@chirpvoice.com